Embarking on an Erasmus+ internship in Turkey is an exciting opportunity to gain professional experience while immersing yourself in a new culture. However, understanding the Turkish workplace culture is essential for a smooth transition. This guide will help Erasmus+ interns navigate Turkish business etiquette, workplace norms, and professional expectations to ensure a successful internship experience.
1. Understanding Turkish Work Culture
Hierarchy and Respect
In Turkey, workplaces tend to have a hierarchical structure where seniority is respected. Decision-making is often top-down, and interns should be aware that addressing supervisors with proper titles and showing deference is valued. Unlike in some Western workplaces, it is uncommon for interns to challenge higher management directly.
Workplace Relationships
Turkish professionals emphasize strong workplace relationships. Building rapport with colleagues is important, and small talk before meetings is expected. Topics such as family, food, and general well-being are commonly discussed before getting to business. This social interaction fosters trust and smoother collaboration.
Work-Life Balance
While Turkey values hard work, social life is also important. Lunch breaks are significant, and it’s common for colleagues to eat together. Some workplaces might extend working hours beyond the official schedule, but interns should balance professionalism with self-care.
2. Turkish Business Etiquette
Formal vs. Casual Interactions
- First impressions matter. A firm handshake and maintaining eye contact show confidence and respect.
- Address colleagues using their title and first name (e.g., “Mr. Ahmet” or “Ms. Ayşe”).
- In emails, a formal greeting like “Sayın [Last Name],” (Dear [Last Name]) is appropriate.
- Always show politeness and patience, as direct confrontation is not common in professional settings.
Dress Code
- Business attire in Turkey varies by industry. Corporate environments require formal wear, while startups and tech firms allow smart casual.
- Regardless of the setting, dressing neatly and modestly is recommended.
3. Communication in the Workplace
Language Barrier and Solutions
- Turkish is the primary language of business, but many companies in Istanbul, Ankara, and Izmir conduct business in English.
- Learning basic Turkish phrases like “Teşekkür ederim” (Thank you) and “Merhaba” (Hello) will be appreciated. You may find some tips on this blog post about the “Turkish Greetings.”
- Use translation apps if needed, and don’t hesitate to ask for clarification.
Meetings and Emails
- Meetings are often structured yet informal, with initial small talk.
- Email communication should be polite and clear, with proper greetings and closings.
- Be punctual but expect flexibility, as meetings may not always start on time.
4. Office Norms and Daily Work Life
Work Hours and Punctuality
- Standard work hours in Turkey are 9:00 AM – 6:00 PM, Monday to Friday.
- Some companies have half-days on Saturdays, but this is rare in corporate settings.
- Punctuality is appreciated but not always strictly enforced. Interns should be on time to demonstrate professionalism.
Tea Culture and Breaks
- Drinking tea (çay) is a ritual. Colleagues often take breaks to chat over tea or Turkish coffee.
- Accepting an offer for tea is a good way to build relationships.
5. Challenges Interns May Face & How to Overcome Them
Adapting to a Different Work Style
- Be patient and flexible. Turkish workplaces may have different pacing and decision-making processes than what interns are used to.
- Observe how colleagues interact and adapt accordingly.
Cultural Differences in Communication
- Direct criticism is uncommon, and feedback may be indirect.
- If you’re unsure about your performance, proactively ask for feedback in a respectful manner.
Workload Expectations
- Interns may be assigned administrative tasks initially, but taking initiative can lead to more responsibilities.
- Show enthusiasm and volunteer for tasks to demonstrate your eagerness to learn.
6. Making the Most of Your Internship in Turkey
Networking and Professional Growth
- Attend company events and industry meetups to expand your professional network.
- Connect with colleagues on LinkedIn and stay in touch after your internship.
- Seek a mentor within the company who can offer guidance and career insights.
Embracing the Cultural Experience
- Explore Turkish cities, try local cuisine, and engage with the culture beyond the workplace.
- Be open to different perspectives and enjoy the intercultural learning experience.
Conclusion
Adapting to Turkish workplace culture is key to making your Erasmus+ internship in Turkey a fulfilling experience. By understanding the hierarchical structure, communication styles, and professional etiquette, interns can integrate smoothly into the Turkish work environment. Embracing both professional and cultural aspects of the internship will ensure a memorable and career-enhancing experience.
Are you currently interning in Turkey? Share your experiences in the comments below! 👇